There's NOT An App for That - The Dying Art of Communication

Communication should not be easy to understand,

It should be IMPOSSIBLE to misunderstand.


Course Description

Today’s world offers us more tools (and gadgets) than ever to communicate, but our inability to communicate effectively remains the root cause of most problems.  Messages are often read but not accurately understood.  Simply put, we spend too much time talking about one another and not enough time speaking with one another.  This workshop helps participants discover ways to become a more effective communicator – regardless of the channel they choose.


Participants will:

  • Learn how to make their message stand out;
  • Understand the benefits and pitfalls of using email and text messages; 
  • Examine one of the most valuable components of communication - LISTENING;
  • Discuss text and email etiquette; 
  • Learn to become a better conversationalist.


Organizations use this workshop to:

  • Impress upon their employees the value of benefits of strong communication;
  • Increase the awareness of how easy it can be to improve their communication skills;
  • Improve employee relationships, customer service…and PROFITS.


Audience:  Suitable for ALL employees. Three (3) hours.  Maximum group size: 25