Fact and Friction - Communication Styles and How They Impact Teams

Course Description

Let’s face it- we’re all different.  The best leaders know themselves and understand the strengths and challenges of each member of their team.   Who wants to lead?   Who wants to work with the team and who would rather be independent and work alone? What are the “magic words” that get each style to engage and listen?  These questions, and much, much, more, will be answered in this eye-opening workshop.


Learning Outcomes:

  • Identify your primary communication style
  • Develop a greater respect for the strengths of each individual team member
  • Gain a greater understanding of how team members communicate and assimilate information
  • Understand the impact that your “style” has on other team members
  • Learn the two simple keys to reading people so you can communicate more effectively


Organizations use this workshop to:

  • Help leaders and team members learn how to communicate better
  • Assess their “balance” to ensure that they have employees in the best roles
  • Understand the natural strengths of every individual on the team


Audience:  Suitable for ALL employees, highly recommended for emerging leaders, supervisors, and managers.  Three (3) hours.  Maximum group size: 25